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With hundreds of Apprenticeship standards to choose from having an apprentice could not be simpler! At IMPACT we can offer our clients and Apprentices training in almost every qualification available as we work closely with 17 provider partners to deliver high quality Apprenticeship training.

In 2015/16 we enrolled a record number of apprentices; below are details of the most popular qualifications and what is involved in each.

top frameworks for IMPACT Apprenticeships

Business Administration

This Apprenticeship trains the Apprentice to play an important support role within a business. Administrators handle the day-to-day tasks in an office and make sure things run smoothly. This work requires a strong sense of responsibility, accuracy and attention to detail.

This Apprenticeship covers roles which involve organising people and resources and could include:

  • executive assistants
  • secretaries
  • administration assistants
  • data entry clerks
  • office juniors

As a business and administration Apprentice, the duties could include:

  • typing up documents
  • preparing spreadsheets
  • dealing with the daily post
  • scanning and photocopying documents

Digital and Social Media Marketing

Social media is one of the fastest growing advertising and marketing tools businesses have at their disposal. Many companies now have dedicated social media and digital marketing (marketing activity using electronic devices) teams, who increase the company’s online presence on sites such as Facebook, Twitter and LinkedIn.

This Apprenticeship enables someone to become a specialist in all electronic marketing techniques, as well as developing communication and research skills.

This is an advanced level Apprenticeship in social media and digital marketing and covers roles such as:

  • social media assistant
  • social media analyst
  • digital account assistant
  • digital marketing assistant
  • digital communications officer
  • web design assistant


This Apprenticeship covers the movement and storage of goods, and is an essential part of logistics operations.

Duties could include:

  • operating specialist machinery to move goods to and from high storage spaces
  • learning about the storage of different goods
  • managing stock
  • keeping equipment in good working order
  • processing returned goods
  • managing the receipt, storage and despatch of goods
  • maintaining the safety of hazardous goods and materials


Marketing is a creative industry which is essential to commercial success. It focuses on the needs and wants of people, developing a product or service which meets that need and helping create a desire for the product or service. Marketing involves several specialisms including:

  • direct marketing (communicating directly with the consumer via mailings, emails or telephone calls)
  • market research (gathering and analysing information on customers, competitors and the market)
  • public relations (the public image of your product or organisation).

Within the Apprenticeship, the nature of the work will depend on your employer. However Apprentices are likely to work as a marketing or market research assistant/ executive or perhaps in event management. Apprentices may learn how to create and execute a marketing plan for products/services; help manage budgets, distribution plans and carry out research.

Accounting and Finance

This Apprenticeship trains Apprentices to work in an accounts department, helping a business or organisation manage their money properly. Running a business involves many financial activities, from expenses and bills to taxes and payroll. Accounting is a highly skilled profession, with accounting staff working at many different levels.

Apprentices who qualify as accounting technicians might work as accounts assistants, credit control clerks, accounts clerks, or finance assistants, all helping accountants to keep financial records and prepare accounts.

Apprentices will learn how to:

  • balance accounts
  • process invoices and payments
  • complete VAT returns
  • help prepare financial statements and reports
  • handle banking and petty cash

This qualification can lead to a specialist role in accounting. It is also possible to enter a higher education course in a subject related to accounting, banking, insurance, or other financial services.